Felix Fitness Support

On the sign-in screen, use the password reset option and follow the code sent to your account email. Check your spam or junk folder if it doesn't arrive within a few minutes.

Still stuck? Email support@eukrasiastudio.com from your account email address.

Yes. Your Felix Fitness account works on both platforms. Sign in with the same email and your workouts, profile, and social connections sync across devices.

Felix Fitness keeps a copy of your data on your device so you can log workouts offline, then syncs when you're back online. If something looks out of date, make sure you have a connection, then close and reopen the app.

If it still doesn't sync, update to the latest version of the app and contact us with your device details.

Check that notifications are enabled for Felix Fitness both in the app's settings and in your device settings — on iPhone, Settings → Notifications → Felix Fitness; on Android, Settings → Apps → Felix Fitness → Notifications. Focus or Do Not Disturb modes can also silence them.

Open the user's profile or the post in question and use the report or block option. Blocked users can't see or interact with your content. We review reports and act on content or behavior that breaks our acceptable use rules.

In the app, go to Settings → Account Privacy → Delete Account and confirm. You can also request deletion by emailing privacy@eukrasiastudio.com.

Deleting your account is permanent. See the account deletion page for exactly what's removed and how long it takes.

For questions about your data, or to request access to or a copy of it, email privacy@eukrasiastudio.com. Our Privacy Policy explains what we collect and your rights.